MNP new rules: How to port your mobile number, charges, other details

NEW DELHI : The telecom regulator has recently revised the norms for mobile number portability to make the process faster and easier than before. Starting from this week, Telecom Regulatory Authority of India (Trai) will decide whether you are eligible to port your mobile number or not.

The telecom regulator will generate a Unique Porting Code (UPC) only when a subscriber is eligible to port his/her mobile number. The Unique Porting Code or UPC will be valid for four days for all areas except in few places. Earlier, the UPC was valid for a time frame of 15 days for all License Service Area barring a few. The UPC will remain valid for 30 days in Jammu & Kashmir, Assam and North East.

If the customer wants to port to the other operator in the same circle, it will be executed within three days. For porting your number to another circle, it will take up to five working days.

For individual users, once the UPC is issued, the porting request will not be rejected as long as the UPC remains valid. For corporate mobile numbers, the porting request shall be forwarded to donor operator. An authorisation letter from the corporate entity should be submitted for verification purpose.

The telecom regulator will charge ₹6.46 as transaction fee for each porting request. A subscriber may withdraw the porting request by sending SMS to 1900.

Trai has come up with a set of regulations to decide the eligibility of your porting request.

1) User will have to use the active connection of any mobile operator for at least 90 days.

2) The porting of mobile number not be prohibited by the court of law. Or the mobile number should not be sub-judice in order to port it.

3) “There should not be any pending contractual obligations to be fulfilled by the subscriber as per the exit clause provided in the subscriber agreement,” said Trai.

4) If you have made a request to change the ownership of your mobile number, your mobile number portability request will be cancelled.

5) Post-paid mobile customers must clear ‘outstanding dues’ of the current telecom operator for the issued bill according to the normal billing cycle. Otherwise his/her number will not be considered for portability.